Legal

Privacy Policy

Last updated: March 2026 · R1SE Brook Place Limited

R1SE Brook Place Limited is committed to protecting and respecting your privacy. This policy (together with our terms and conditions and any other documents we refer to) sets out how we will use your personal information and whom it will be shared with. Please read the following carefully.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

What Information Do We Collect?

We may collect and process the following data about you:

Information that you submit online via our site when you register and/or login
Any correspondence you send to us or when you email us
Details of your visits to our site and the resources that you access (including traffic data and communication data)
Details of credits purchased at our site and reservations you make for R1SE classes

How Will We Use Your Information?

We use your information in the following ways:

To ensure that our site's content is presented as effectively as possible for you
For internal purposes, such as quality control, site performance, system administration and to evaluate use of our site
To notify you about changes to our services
To provide you with information, products or services that you request from us, or which we feel may interest you (with your agreement)
To create reports to assist with future marketing
To carry out our obligations from any contracts with you (including processing payment for credits and reserving your place on classes)
To enable you to participate in interactive features of our site

We may monitor your use of our site and record your email address and/or IP address, operating system and browser type for system administration and to report aggregate information. This is statistical information about browsing actions and patterns and does not identify any individual.

We only keep your information for as long as is necessary.

Cookies

We may use cookies to collect information and track your use of our site. Cookies are small data files which gather information about your use of our site and help us to provide a good experience. For more information about cookies, why we use them and how to refuse cookies, please see our cookie policy.

Marketing

We may use your information to provide you with marketing information that you request or that we feel may interest you. We will do this by post, SMS, email or telephone.

Existing customers: We may contact you by email and/or SMS with information about similar products and services, unless you have indicated that you do not want to hear from us.
New customers: We may contact you by email and/or SMS only if you consent.

If you do not want us to use your information for marketing purposes, please tick the relevant boxes on the form when we collect your information. You may ask us at any time not to use your information for marketing by contacting hello@r1se.co.uk.

Where Do We Transfer Your Information?

We will not transfer your information to, or store it, outside the European Economic Area (“EEA”).

Who Do We Share Your Information With?

We may share your information with other organisations:

If we sell or buy any business or assets (sharing data with the prospective seller or buyer)
If we or substantially all of our company assets are acquired by another party (your information will be a transferred asset)
If we have to share your information to comply with legal or regulatory requirements
If we have to enforce or apply our terms and conditions or to protect our rights, property or customers (this may involve exchanging information with other companies for fraud protection and credit risk reduction)
We may also share your information with third parties who provide services to us

Except as set out in this privacy policy, we will not disclose your personal information to any other third parties.

How Do We Keep Your Information Secure?

All your information is stored on our secure servers. Any payment transactions will be encrypted. If you have a username, password or other login details, you must not allow any other person to use them and must treat them as confidential. If you believe someone else knows your login details, contact hello@r1se.co.uk as soon as possible.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of information transmitted to our site. Any transmission is at your own risk.

Our site may contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or their privacy policies.

Your Rights

Right to access: You have the right to access your information. Direct any request to R1SE Brook Place Limited.
Right to rectify: You have the right to rectify your information by sending a written request to R1SE, 112 Napier Street, Sheffield, S11 8DL or hello@r1se.co.uk.
Right to object to marketing: You have the right to ask us not to process your information or pass your information to other companies for marketing purposes. Contact us at hello@r1se.co.uk.
Right to complain: If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner's Office.

Contact Us

Questions, comments or requests concerning this privacy policy should be addressed to:

R1SE Brook Place Limited
112 Napier Street, Sheffield, S11 8DL
hello@r1se.co.uk